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FREQUENTLY ASKED QUESTIONS

FAQs

What is PACE?

Neighborhood PACE (Program of All-Inclusive Care for the Elderly) is an alternative to nursing home care that provides customized healthcare and social support to help aging adults remain independent and living in their homes.

Neighborhood PACE participants receive tailored medical care from the finest professionals who specialize in aging and chronic conditions. Our medical team works with therapists, dieticians, social workers, and home care nurses to create a customized care plan for each Neighborhood PACE participant to ensure optimal health, safety and well-being.

Participants receive all health care including primary and specialist services (other than emergency services) from Neighborhood PACE or a contracted provider authorized by Neighborhood PACE. Participants may be fully and personally liable for the costs of unauthorized, out- of-network care or services.

Who is PACE for?

Neighborhood Healthcare PACE Serves adults 55 and older with medical conditions who:

  • Need special care and assistance to remain living safely in their home
  • Meet the Skilled Nursing Level of Care requirements as determined by the California Department of Health Care Services
  • Can live in the community without jeopardizing their safety
  • Live in our Riverside and San Bernardino County service areas: ​

Riverside County

91752  92502  92513  92522  92552  92567  92587  92878  92220  92503  92514  92530 92553 92570 92590 92879 92223 92504 92515 92532 92554 92571 92591 92880 92320 92505 92516 92543 92555 92582 92592 92881 92324 92506 92517 92544 92556 92583 92595 92882 92373 92507 92518 92545 92557 92584 92596 92883 92399 92508 92519 92548 92562 92585 92860 92501 92509 92521 92551 92563 92586 92877

San Bernardino County

91701 91739 91784 92324 92346 92375 92405 92413 91708 91743 91785 92325 92350 92376 92406 92414 91709 91758 91786 92331 92354 92377 92407 92415 91710 91761 92313 92334 92357 92399 92408 92418 91729 91762 92316 92335 92359 92401 92410 92423 91730 91763 92318 92336 92373 92403 92411 92880 91737 91764 92322 92337 92374 92404 92412​

How do I schedule an evaluation?
Click on the following button to schedule a free PACE evaluation:

schedule a free PACE evaluation

How much will it cost?

If a participant qualifies for Medi-Cal, there is no monthly premium for PACE programs. Seniors that are not Medi-Cal eligible, but have Medicare, pay a monthly premium, but do not have deductibles or copayments. Private pay options are available for participants who do not have Medi-Cal or Medicare.

What medical services are included?

Participants receive all health care including primary and specialist services (other than emergency services) from Neighborhood PACE or a contracted provider authorized by Neighborhood PACE. Participants may be fully and personally liable for the costs of unauthorized, out- of-network care or services.​

Who will provide my medical care?

Neighborhood PACE participants receive tailored medical care from the finest professionals who specialize in aging and chronic conditions. Our medical team works with therapists, dieticians, social workers, and home care nurses to create a customized care plan for each Neighborhood PACE participant to ensure optimal health, safety and well-being.

Participants receive all health care including primary and specialist services (other than emergency services) from Neighborhood PACE or a contracted provider authorized by Neighborhood PACE. Participants may be fully and personally liable for the costs of unauthorized, out- of-network care or services. ​

Is transportation provided?

Neighborhood PACE picks up PACE participants from their homes and safely transports them to and from the Neighborhood PACE Center and doctor’s offices and back to their homes.

What do I do at the PACE center?
Our goal is to offer comprehensive care by a coordinated team to improve the lives and foster wellness for PACE participants.

Medical care, therapy, social support, and opportunities for socialization and recreation are offered at our PACE center. Our day center offers services to participants in one convenient location. Transportation is provided to all participants.

Primary medical care clinic visits, dental care, therapy, occupational therapy, social work, and more are provided at Neighborhood PACE.

Click here to learn more about Medical Care.​

What if I can’t come to the center? Do I have to go to the PACE center?

Attendance at the PACE center is optional, although participants who participate in the wellness and social aspects of PACE see the best outcomes.

Can I disenroll from PACE?

Yes, you can disenroll from pace at anytime. Please speak with a Neighborhood PACE staff member for more information.